Shipping policy
Shipping, Returns & Damages Policy
Welcome to Glowify. We are committed to providing fast shipping, reliable service, and a smooth shopping experience for every customer.
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Estimated delivery time is 1–6 business days depending on your location and local carrier services.
Please note that shipping times are estimates and may occasionally be delayed due to weather conditions, holidays, or high shipping demand.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your package in real time.
30-Day Return Policy
We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in its original packaging
- A receipt or proof of purchase is required
Returns that do not meet these conditions may not be accepted.
Damages & Issues
Please inspect your order upon arrival and contact us immediately if your item is damaged, defective, or if you received the wrong item.
To help us resolve the issue quickly, please provide:
- Your order number
- A description of the issue
- Photos of the damaged or incorrect item
- Proof of purchase or receipt
Depending on the situation, Glowify may offer a replacement, store credit, or refund.
If your package is lost or damaged during shipping, please contact us within 7 days of delivery confirmation.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Glowify is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Contact Us
If you have any questions regarding your order, shipping, or returns, please contact us
Email: shopnowglowify@gmail.com
Store: Glowify